Legal

Privacy Policy

Last updated: February 2026

Vikrama Innovations Pvt Ltd (“Vikrama,” “we,” “us,” or “our”) operates the website vikrama.tech. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We collect information that you provide directly and information collected automatically when you use our website.

Information you provide:

Name, email address, phone number, and company name when you submit a contact form or request a quote
Project details, technical requirements, and business context shared during consultations
Any other information you choose to share with us via email, forms, or meetings

Information collected automatically:

Browser type, device type, operating system, and screen resolution
IP address and approximate geographic location
Pages visited, time spent on pages, and navigation paths
Referring website or source that brought you to our site
Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide requested services
Send project proposals, estimates, and follow-up communications
Improve our website, content, and user experience
Analyze website traffic and usage patterns
Send occasional updates about our services or insights (only if you have opted in)
Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for automated decision-making or profiling.

3. How We Share Your Information

We may share your information with:

Service providers who assist us in operating our website (hosting, analytics, email delivery)
Professional advisors (legal, accounting) as required
Law enforcement or regulatory bodies when required by law

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically:

Contact form submissions: 24 months from last interaction
Client project data: duration of engagement plus 36 months
Website analytics data: 26 months (anonymized after this period)

You may request deletion of your data at any time by contacting us at hello@vikrama.tech.

5. Cookies

Our website uses cookies to:

Remember your preferences and settings
Analyze website traffic (via Google Analytics or similar tools)
Measure the effectiveness of our content

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

We do not use cookies for advertising or retargeting purposes on vikrama.tech.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Object to or restrict processing of your data
Receive your data in a portable format
Withdraw consent at any time

To exercise any of these rights, contact us at hello@vikrama.tech. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit (TLS/SSL)
Access controls limiting who can view personal data
Regular security reviews of our systems and processes

No method of transmission or storage is 100% secure. If you become aware of any security incident involving your data, contact us immediately.

8. International Data Transfers

Vikrama is based in Gurgaon, India. If you are accessing our website from outside India, your information may be transferred to and processed in India. By using our website, you consent to this transfer. We take steps to ensure your data is treated securely and in accordance with this policy regardless of where it is processed.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

Vikrama Innovations Pvt Ltd
Gurgaon, Haryana, India
Email: hello@vikrama.tech