Citizen services, operational AI, and secure infrastructure. Built for public trust.
We build the systems that make government services faster, more accessible, and more efficient.
Government agencies serve millions of citizens with systems built decades ago. We design citizen service portals, operational automation, and secure data infrastructure that modernizes service delivery while meeting FedRAMP, FISMA, and accessibility requirements.
Why AI in Government is different.
Government serves everyone. That means systems built for the lowest common denominator of technology access, the highest standard of compliance, and budgets that move at legislative speed. Federal agencies lost $233-521B to improper payments and fraud in recent years. The tools to prevent it exist. The execution gap is procurement, compliance, and integration with legacy systems.
Agencies that have deployed AI for document processing and citizen services are cutting processing times from weeks to hours for routine permits and applications. Fraud detection models are recovering billions. But every deployment must pass FedRAMP, FISMA, Section 508 accessibility, and multilingual requirements before it touches a single citizen.
The constraint is not technology. Government has access to the same models as the private sector. The constraint is trust: earning the ATO, integrating with COBOL-era mainframes, and building systems that work for 330 million people across every device and language. That requires a team that has done it before.
The Problems That Slow You Down
Citizen services require office visits and paper forms
Permits, licenses, and benefits require in-person visits. Processing takes weeks. Citizens don't know where their application stands.
Legacy systems can't be replaced overnight
COBOL mainframes, custom databases from the 90s, and vendor lock-in. Every modernization attempt stalls on complexity.
Data sharing between agencies is blocked by policy
Social services, health, transportation: each agency has data the others need but sharing requires months of legal review.
Accessibility is an afterthought
ADA/508 compliance is checked at the end, not designed from the start. Millions of citizens can't use digital services.
Systems for Government
Citizen Service Portals
Mobile-first, accessible, multilingual portals to apply, track status, upload documents, and communicate without office visits.
View service →Document Processing Automation
AI that reads applications, extracts data, validates against rules, and routes for approval, cutting processing from weeks to days.
View service →Secure Data Infrastructure
FedRAMP/FISMA-compliant cloud with encryption, access controls, and audit logging. Cross-agency data sharing with proper governance.
View service →Operational Analytics
Dashboards that track service delivery metrics, identify bottlenecks, and allocate resources where citizens need them most.
View service →These aren't pitch deck scenarios. Every use case maps to a system pattern we've built and deployed in production.
What We Build in Government
Real-Time Fraud Detection in Payments & Benefits
Chief Fraud Officer$233-521B lost annually to fraud; manual reviews can't scale to millions of transactions.
XGBoost/isolation forest on transaction graphs, behavioral patterns, external signals for real-time scoring and auto-holds.
Permit & License Automation
Director of Permitting30-90 day wait for permits; thousands backlogged, errors from incomplete forms.
LLM + rules engine classifies apps, extracts data, auto-approves low-risk, routes high-risk with GIS checks.
Legal Case Workflow Agent
Court AdministratorCourts/prosecutors handle 100K+ cases manually; delays, backlogs, missed deadlines.
LLM agent classifies cases, auto-routes by hierarchy, tracks milestones, flags bottlenecks, generates summaries.
Public Feedback Analysis
Director of Public Engagement10K+ comments on proposals; manual sentiment grouping delays policy decisions by weeks.
LLM sentiment analysis, clustering, summarization, feeding dashboards for decision-makers.
Citizen Service Chatbot & 311 Triage
VP Citizen ServicesCall centers overwhelmed by routine queries; delays in service/outage reporting.
LLM agent handles queries, routes emergencies, checks outage maps, integrated 311/CRM.
Procurement Anomaly Detection
Procurement DirectorBid rigging/invoicing fraud costs billions; manual audits miss patterns.
Graph ML on procurement data for collusion detection, integrated with e-procurement systems.
Data Governance Agent
Chief Data OfficerData quality/security struggles for AI compliance; manual audits fail at scale.
LLM agent (planner-executor-evaluator) applies rules per policies, debugs pipelines with governance checks.
Building the system is half the job. Growing the business around it is the other half.
How We Grow Government Brands
AEO for Govtech RFP Queries
Marketing DirectorGovtech vendors miss 53% of "best permitting software" to ChatGPT; zero-clicks cut RFPs 36%.
Schema compliance guides/case studies, Perplexity tracking to demo portals.
LinkedIn Ads for Public Sector Tools
Demand Gen LeadLinkedIn CPL $100-150 for gov software; under 8% qualified RFPs.
CIO targeting, webinars, HubSpot scoring/compliance nurture.
HubSpot Lead Scoring for Procurement
Marketing Ops Manager1.2K leads/quarter; 69% unqualified.
HubSpot scoring (specs downloads), sequences (ROI demos), GovWin sync.
How We Work With Government
Platform Engineering
SaaS architecture, internal tools, API ecosystems: built for what comes after the MVP.
Learn more →Intelligent Automation
The repetitive judgment calls your team makes 200 times a day? We build systems that handle them.
Learn more →Cloud & Infrastructure
Cloud architecture, migration, Kubernetes, monitoring: the foundation under everything else.
Learn more →Security & Compliance
SOC 2, ISO 27001, HIPAA, AI governance: audits that close enterprise revenue, not just check boxes.
Learn more →Frequently asked questions
Yes. We architect on FedRAMP-authorized cloud services and build with FISMA controls from the start. We've supported agencies through the ATO process.
WCAG 2.1 AA compliance is a design requirement, not a post-launch audit. Screen readers, keyboard navigation, color contrast, and multilingual support built from day one.
Incrementally. API wrappers around legacy systems, new services built alongside, data migration in phases. No big-bang replacement.
AI moves fast. Stay ahead.
No spam. One actionable email per week on AI systems and growth.
Citizens expect modern services. Agencies deserve modern tools.
Start with a service delivery assessment. We'll identify the highest-impact modernization opportunities within your compliance framework.