Practice management, knowledge systems, and delivery tools. For firms that bill by the hour.
We build the systems that improve utilization, capture knowledge, and scale expertise.
Consulting firms, law firms, and agencies run on people and knowledge. We build practice management platforms, knowledge management systems, and AI-powered delivery tools that improve utilization rates, reduce admin overhead, and capture institutional knowledge before it walks out the door.
Why AI in Professional Services is different.
Professional services firms sell time and expertise. The average utilization rate at consulting firms is 60-70%, meaning 30-40% of billable capacity is lost to admin, context-switching, and work that was already done for a different client. A 5% utilization improvement on a 200-person firm billing at $250/hour is $2-4M in recovered revenue annually.
AI is reshaping how knowledge work gets done. Law firms using AI for contract review are cutting document review time by 70-80%. Consulting firms with knowledge management systems are reusing past deliverables instead of rebuilding from scratch. Proposal generation that took 60 hours now takes 20.
The risk for professional services firms is not that AI replaces their people. It is that competitors adopt AI and deliver the same quality work at half the cost and twice the speed. The firms that build these systems now will set the margin and pace standards for the next decade.
The Problems That Slow You Down
Utilization tracking is retroactive and inaccurate
Partners find out about underutilized teams weeks after the fact. Time tracking is hated, incomplete, and entered on Friday afternoon.
Institutional knowledge lives in people's heads
When senior consultants leave, their playbooks, templates, and client context leave with them. The next team starts from scratch.
Project profitability is a surprise at close
Scope creep, underestimated hours, and untracked expenses compound. You find out a project lost money after it's done.
Client deliverables are built from scratch every time
Similar reports, analyses, and presentations rebuilt for every engagement. 40% of the work was done before for a different client.
Systems for Professional Services
Practice Management Platform
Resource allocation, project tracking, time capture, and profitability dashboards, with real-time visibility for partners and project managers.
View service →Knowledge Management AI
AI that indexes past deliverables, proposals, and research, making institutional knowledge searchable and reusable.
View service →Delivery Automation
Template systems, report generation, and data analysis tools that reduce repetitive work by 40-60%.
View service →Client Analytics
Revenue concentration, engagement history, satisfaction signals, and expansion opportunities, surfaced before the partner meeting.
View service →These aren't pitch deck scenarios. Every use case maps to a system pattern we've built and deployed in production.
What We Build in Professional Services
Document Review & Contract Analysis Agent
Managing PartnerAssociates spend 60% of time reviewing contracts, due diligence docs; $300-500/hour billing on repetitive review.
LLM+RAG agent ingests contracts/filings, extracts key clauses, flags risks, generates comparison matrices.
Knowledge Management Copilot
Chief Knowledge OfficerConsultants/lawyers can't find past work product; duplicate effort across offices, institutional knowledge lost.
LLM+RAG on internal document corpus for natural-language search across proposals, memos, research, and precedents.
Proposal Generation System
Head of Business DevelopmentRFP responses take 40-80 hours each; boilerplate reuse is manual, win rates 15-20%.
LLM generates proposal drafts from past wins, capability statements, and RFP requirements, with human review and customization.
Client Risk & Engagement Scoring
COOPartners subjectively assess client risk; bad engagements discovered too late, write-offs 5-10% of revenue.
ML scoring on engagement data (hours vs budget, scope changes, communication patterns), feeding early warning dashboards.
Time & Billing Automation
CFOProfessionals lose 15-20% billable time to admin; time entry lag causes revenue leakage.
LLM reads calendar/email/doc activity, suggests time entries, auto-categorizes by matter/project, integrated with billing.
Building the system is half the job. Growing the business around it is the other half.
How We Grow Professional Services Brands
AEO for Professional Services Queries
CMOFirms miss "best consulting firm for AI strategy" citations in ChatGPT; competitors get mentioned instead.
Structured thought-leadership pages, case study schema, tracked AI citations to contact forms.
LinkedIn Content for Partners
Head of MarketingPartners post sporadically; low engagement, missing thought leadership pipeline.
AI-drafted insights from practice expertise, carousel case studies, gated guides.
HubSpot CRM for Relationship Management
Director of Business DevelopmentClient relationships tracked in spreadsheets/memory; no systematic nurture for alumni/past clients.
HubSpot with relationship scoring, event-triggered nurture, referral tracking.
How We Work With Professional Services
Platform Engineering
SaaS architecture, internal tools, API ecosystems: built for what comes after the MVP.
Learn more →AI Systems & Agents
LLMs, agent chains, and intelligent workflows, wired into your ops, not sitting in a sandbox.
Learn more →Generative AI Integration
Custom LLM applications, fine-tuned models, and content systems, architected for production.
Learn more →Data Engineering & Analytics
Your data is scattered across 15 tools. We wire it into one system that answers questions.
Learn more →Frequently asked questions
All systems are built with data isolation per client engagement. Access controls, encryption, and audit logging ensure client data stays compartmentalized.
It can index, search, and surface it. Past proposals, deliverables, and research become findable. It doesn't replace mentorship, but it prevents knowledge from disappearing when people leave.
Most firms see 5-10% utilization improvement within 3 months. On a 200-person firm billing at $250/hr, that's $2-4M annually in recovered revenue.
AI moves fast. Stay ahead.
No spam. One actionable email per week on AI systems and growth.
Your firm's best work is locked in past projects. We make it reusable.
Start with a practice operations audit. We'll identify where AI and automation improve utilization, knowledge capture, and project profitability.